Privacy Policy
This Privacy Policy will be effective from May 25, 2018.
Introduction
Thank you for playing our games! We know how important to keep safe your personal data that you share with us while using our services. With this updated privacy policy we want to make sure that you understand and agree with how and why we collect your personal data, how we use it and the choices you have about it.
For this purpose we have created this Privacy Policy, that applies to our web and mobile games (collectively called the “Services”). From time to time this Privacy Policy can be updated and/or modified. If we make any material changes, you will be notified by posting a notice in our games, so that you can make sure you agree with such changes prior to continuing the use of the Services.
Enixan Entertainment (“Enixan Entertainment” or “we”) is committed to protecting the privacy of its users and provide them a better social gaming experience ("users" or "you"). This Privacy Policy has been created to inform you about how Enixan Entertainment manages, collects, stores, shares, uses and protects the information you provide in connection with any Enixan Entertainment game or application whenever you play our games or otherwise access any of our Services, content, Enixan.com and/or the other domains provided by Enixan Entertainment.
This Privacy Policy describes:
· what information we collect, how we collect it
· how we use that information and with whom we share it
· how you can access and update that information and means of communications
· how we protect the information we store and share about you
By using the Service, you agree to the collection, disclosure, storage and use of your information as outlined in this Privacy Policy. If you do not want Enixan Entertainment to collect, store, use or share your information in the ways described in this Privacy Policy, you should not play Enixan Entertainment games or use our Services. Enixan Entertainment may amend the Privacy Policy from time to time, and Enixan Entertainment encourages you to consult the Privacy Policy regularly for changes.
We do not share personal information with third parties for their direct marketing purposes unless you affirmatively agree to such disclosure, typically by "opting in" to receive information from a third party that is participating in a sweepstakes or other promotion on one of social websites. If you do ask us to share your personal information with a third party for its marketing purposes, we will only share information in connection with that specific promotion, as we do not share information with any third party (other than our service providers) on a continual basis.
To prevent disclosure of your personal information for use in direct marketing by a third party, do not opt in to such use when you provide personal information on one of our sites.
Users in certain jurisdictions have a right to access personal information held about themselves. Your right of access can be exercised in accordance with applicable law.
1. Information We Collect and How We Collect It
Enixan Entertainment only collects Personal Information to the extent necessary to fulfil one or more of its functions and activities, and will do so only by fair and reasonable means. Generally we collect information from a third party applications, Including Social Networks (like Facebook, Nazsa Klasa)
Playing games or access any of our other Services on connected third-party applications or connecting our Services to any third-party applications, including social networks like Facebook, Enixan Entertainment may receive certain information about you from the provider of the third-party application. The information we receive depends on the Enixan Entertainment game you’re playing, the third-party application, your privacy settings and, if applicable, your friends’ privacy settings on that third-party application.
For example, Enixan Entertainment may collect and store some or all of the following information shared by the provider of the connected third-party application:
· your first and last name;
· your profile picture or its URL;
· your user ID number (like your Facebook ID number), which may be linked to publicly-available information like your name and profile photo;
· the user ID number and other public data of your friends;
· the login e-mail you provided to that third-party application when you registered with it;
· your physical location and that of the devices you use to access our Services;
· your gender;
· your birthday and/or age range;
· information about your activities on or through the connected third-party application;
· other publicly-available information on the third-party application; and/or
· any other information that you or the provider of the third-party application share with Playtika.
If you access our Services from a third-party application or connect our Services to a third-party application, you should also read that third-party application’s Terms of Service and Privacy Policy.
If you are unclear about what information a third-party application is sharing with us, please go to the third-party application to find out more about their privacy practices.
Payment Information
Enixan Entertainment may obtain the billing and payment information that you provide when your purchase is processed by someone else (like Facebook, Apple or Google) such as when you purchase something in a game you play on a social network or that you downloaded on your mobile device. Our Terms of Service explain our policies and terms relevant to our charges, billing practices, third-party credits and virtual currencies.
If you purchase virtual currency or virtual items in an Enixan Entertainment game, our third-party payment processor will collect the billing and financial information it needs to process your charges. This may include your postal address, e-mail address and financial information.
Enixan Entertainment does not collect or store your financial information, like credit card numbers. However, Enixan Entertainment’s payment processors may share non-financial information with us related to your purchases, like your name, billing address and the items purchased in order to fulfill your order.
Customer Support Correspondence
Except as provided herein, when you ask for help from our Customer Support team, we will collect and store the contact information you give them (generally, your name and e-mail address), information about your game play or activity on our Services, and your Enixan Entertainment player and/or social network ID number. We will also store the communications you have with the Customer Service team and any information in those communications in order to provide support and improve the Services. For users of our games designed for children under 13, we will use your contact information for the sole purpose of providing a one-time response to your question. We will then delete your information from our servers.
Other Sources
We may collect or receive information about you from other sources like third-party information providers. We use this information along with information you provide us directly, for example, to help you and your friends connect or to serve you advertising more tailored to your interests.
If you would like to learn more about how we secure your information, please see Security of Your Information section below.
2. How We Use the Information We Collect and With Whom We Share It
How We Use Your Information
The main use of the information we collect and store is to provide a better gaming experience, but there are other uses as well. The uses for which we collect and store your information include:
· to create your game accounts and allow you to play our games;
· to operate, improve and optimize our Services and our players’ experiences;
· to identify and suggest connections with other Enixan Entertainment players and personalize our Services to you;
· to provide technical support and respond to player inquiries;
· to protect the safety and well-being of our players;
· to protect Enixan Entertainment’s rights and property in connection with our Services;
· to prevent fraud or potentially illegal activities, and to enforce our Terms of Service;
· to manage and deliver contextual and behavioral advertising;
· to notify players of in-game updates, new products or promotional offers;
· to administer rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by us or our business partners;
· to comply with our legal obligations, resolve any disputes we may have with you or other players, and to enforce our agreements with third parties; and
· to conduct research.
One important use of your information is communication. We can send you notifications to keep you informed of your in-game activity, let you know about in-game status and promotions as well as tell you about gift and neighbor’s activity, invites for friends to join you in a game.
How We Share Your Information
We may disclose or publish aggregated information (information about you and other players collectively that is not intended to specifically identify you, for example, players between the ages of 25 and 30 who live Chicago) and other non-personal information about our players for industry analysis, demographic profiling, marketing, analytics, advertising, and other business purposes.
In addition, we may share your information (which may include personal information) with third parties (in other words, parties other than Enixan Entertainment) or allow third parties to collect this information from our Services in the following circumstances:
Your Consent
With your consent, we may share your information with third parties or allow them to collect your information from our Services in some ways not specifically described in this Privacy Policy.
Aggregated and Analytical Information
We use anonymous, statistical or aggregated information and may share it with our partners for legitimate business purposes. It has no effect on your privacy, because there is no reasonable way to extract data from the aggregated information that can be associated with you. We will share your identifiable information only subject to the terms of this policy, or subject to your prior consent.
Friends and Other Enixan Entertainment Players
The Service supports and often encourages you to interact with other players. In Enixan Entertainment games, if you play through a social network or register through a social network (for example, Facebook Connect), your social network friends will see your name, profile photo and descriptions of your game activity. In certain cases, your profile photo can reveal your social network ID or Enixan Entertainment player ID, and access to a social network ID or Enixan Entertainment player ID may allow others to view the public information associated with your related social network profile.
3. How to Access, Update and Manage Your Information and Means of Communication
Manage Information We get from a Third-Party Application
To manage the information Enixan Entertainment receives about you from a third-party application where you play our games, like Facebook, you will need to follow the instructions for the third-party application for updating your information and changing your privacy settings. The privacy management tools for applications on Facebook can be found here. To review and update information associated with your Enixan Entertainment game profile in certain games, visit the “settings” page in that game. You also can manage some aspects of information collection and use by visiting the “settings” page of your mobile device and reviewing the permissions of each application or “app.”
Otherwise, if you no longer want Enixan Entertainment to make active use of your information, you may send an e-mail to Place "Delete My Account" in the subject line and include your first name, last name, e-mail address and your social network ID for the social network from which you access our Services in the body of the e-mail (for example, your Facebook user ID). We will respond to your request within thirty days. Please note that certain records, for example those relating to payments or customer service matters, will be held for legal and accounting purposes. If you have sent content through or posted content on the Service, we may not be able to delete it.
Once Enixan Entertainment receives your information from a third-party application or your mobile device, that information is stored and used by Enixan Entertainment in accordance with this Privacy Policy. You may access and update that information as described below.
4. How we protect the information we store and share about you.
Security of Your Information
Enixan Entertainment has made reasonable technical and organizational measures designed to secure your information both online and offline from accidental loss and from unauthorized access, use, alteration or disclosure, and we are committed to the protection of customer information. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
When you enter payment information, we or our third-party payment processor use secure socket layer technology ("SSL") to encrypt the transmission of that information. While we take reasonable precautions against possible security breaches of our Services and our customer databases and records, no website or Internet transmission is completely secure, and Enixan Entertainment cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur and that third parties will never be able to overcome those measures or use your personal information for improper purposes.
Safety, Security and Compliance with Law
Your information, and the contents of all of your online communications in our Services and between You and Enixan Entertainment may be accessed and monitored as needed to provide our Service and may be disclosed:
· when we have a good faith belief that we have to disclose the information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, or legal process (for example, a court order, search warrant or subpoena);
· to satisfy any laws or regulations that apply;
· where we believe in our sole discretion that the Service is being used in committing a crime, including to report such criminal activity or to share information with other companies and organizations for the purposes of fraud protection, credit risk reduction, and other security precautions;
· when we have a good faith belief that there is an emergency that poses a threat to the health and/or safety of you, another person or the public generally; and
· to protect the rights or property of Enixan Entertainment and other applicable third parties, including to enforce our Terms of Service.
How Long We Keep Your Information
How long we retain your information depends on why we collected it and how we use it. We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements. For instance, we may retain some information for a few years after you have closed your account with us if this is necessary to meet our legal obligations or to exercise, defend or establish legal rights.
Changes to Our Privacy Policy
If we decide to make material Changes to Our Privacy Policy, we will tell you and other players by placing a notice on Enixan.com or its equivalent in-game, or by sending you a game notice, placing in-game notifications, social network pages.
Contact Us
For any questions, comments or concerns about our Privacy Policy or any other issue please contact our community support or submit a ticket via the applicable support channel of the game.